Free shipping on orders over ₱2,500New: Autumn textiles collection30-day returns, alwaysUse WELCOME10 for 10% off your first orderFree shipping on orders over ₱2,500New: Autumn textiles collection30-day returns, alwaysUse WELCOME10 for 10% off your first order
AXIARO

Returns & refunds

How to return an item and when you'll be refunded.

Last updated Aug 30, 2026

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Return window

You can return most items within 30 days of delivery, unused and in their original packaging.

How to return

  1. Contact us with your order number.
  2. We'll arrange collection for large items, or send a return label for small ones.
  3. Once the item is inspected, your refund is issued to the original payment method within 5–10 business days.

Non-returnable items

Made-to-order and clearance items are final sale unless faulty.